Digital Product Refund Policy

Thank you for shopping at Nexa games We appreciate the fact that you like to buy the digital products we build. We also want to ensure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Nexa games . We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at [Your Company Name], you agree to the terms set forth below along with [Your Company Name]’s Privacy Policy and Terms of Use.

Digital Products

We issue refunds for digital products within [Number of Days] days of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

No Refund on Educational and Study Materials

Please note, due to the nature of our digital products being irrevocably consumable for educational and study purposes, we DO NOT offer refunds once the product is purchased and accessed. Our digital products include but are not limited to e-books, online courses, study materials, and digital tools intended for educational purposes. We believe, and you agree, that once you access our digital educational content, you receive its full value immediately.

Before purchasing, we encourage you to review the product descriptions, system requirements, and previews available on our website. Our support team is available to provide technical assistance and to help ensure your satisfaction with the products.

Exceptions

• Non-Delivery: In case you do not receive the digital product link upon purchasing, due to an issue with your email server or due to an issue on our end, we will re-send the product. Please notify us within [Number of Days] days from the purchase date.
• Major Defects: Although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our team's review. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email at [Your Contact Email].

Acknowledgment

By purchasing a digital product from [Your Company Name], you acknowledge that you have read this policy and agree to all its terms and conditions. By accessing or using the product, you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorized to purchase or use the digital product.

[Your Company Name] reserves the right to change this policy at any time, and the changes will be effective when posted on this site, our website, or when we notify you by other means. Your continued use of the product after such changes will constitute your consent to such changes.

13/02/2024